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Cookies Policy
This Cookies Policy explains how Golden Pokies Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, why they may be used, how third parties may be involved and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply to your use of our services.
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About cookies and this policy
Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and support features that make the website easier to use. Some cookies are stored only for the duration of a browsing session, while others may remain on your device for a defined period or until you remove them.
On this page
Golden Pokies Casino may use cookies, web beacons, pixels, software development kits, local storage and related technologies. These technologies are collectively referred to as cookies in this policy unless a separate distinction is needed. They may be used on our website, in account areas, within digital communications or in connection with services provided on our behalf.
Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with information associated with your account, device or website activity. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.
By continuing to use the website after receiving a cookie notice, you may consent to the use of non-essential cookies where consent is required. You can change your preferences at any time using the available cookie controls or your browser settings. Refusing or deleting certain cookies may affect how the website operates.
Types of cookies we may use
Strictly necessary cookies
Strictly necessary cookies support the basic operation, security and stability of the website. They may help with logging in, maintaining a secure session, preventing fraudulent activity, remembering security choices, processing navigation requests and directing traffic between technical systems. These cookies are generally required for services that you request and may not be disabled through ordinary cookie preference tools.
Functional and preference cookies
Functional cookies help the website remember choices you make and provide a more convenient experience. For example, they may remember language, display, region, accessibility or other preferences. They may also help preserve information during a visit so that pages work consistently. If you disable these cookies, some preferences may need to be entered again and certain features may not work as intended.
Performance and analytics cookies
Performance and analytics cookies help us understand how visitors use the website. They may collect information such as the pages viewed, the links selected, the time spent on a page, the device or browser used and whether a page produces an error. This information is generally assessed in aggregated or pseudonymous form to help improve website design, performance, content and navigation.
Security, verification and compliance cookies
Some technologies may be used to protect accounts, identify unusual activity, support identity or age verification processes, reduce automated abuse, detect potential fraud and help us meet legal, regulatory and responsible gambling obligations. These technologies may assess device or session information and are not necessarily used to identify a person by name.
Advertising and marketing cookies
Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand which content is relevant and present information about our services on digital channels. These cookies may track browsing activity across websites or services operated by other parties. Marketing cookies will generally be subject to the choices available through our cookie banner or preference centre.
Why cookies may be used
Cookies and similar technologies may be used for several legitimate business and service purposes. The particular technologies in use may change as the website, security requirements and service providers develop. Common purposes include:
- Keeping the website available, responsive and secure.
- Allowing you to move between pages and use account or service features.
- Remembering settings, preferences and information that you choose to provide.
- Maintaining the integrity of login sessions and protecting account activity.
- Detecting suspicious behaviour, fraud, misuse and attempts to compromise the website.
- Supporting age, identity, location or other verification requirements where applicable.
- Understanding website traffic, technical performance and visitor behaviour.
- Testing improvements to website content, layout, functions and accessibility.
- Measuring the effectiveness of communications and advertising.
- Helping to provide information about safer gambling, account controls and available support.
- Meeting legal, regulatory, auditing and record-keeping obligations.
- Investigating technical incidents, complaints, disputes or security events.
Information collected through cookies may be combined with information collected when you register, sign in, contact us or use other website features. We only intend to use such information for purposes explained in our Privacy Policy, for purposes described at the point of collection or where otherwise permitted or required by law.
Cookies may also help us distinguish between genuine users and automated requests. This supports website security and can reduce the risk of account takeover, abuse, fake registrations and other harmful activity. Security-related technologies may continue to operate even where optional analytics or marketing cookies have been declined.
Your cookie choices and controls
When available, our cookie notice or preference centre will allow you to accept or refuse categories of non-essential cookies. Your choices may be stored in a preference cookie so that the notice is not repeatedly displayed on the same device. If you use a different browser or device, your preferences may need to be selected again.
You can also manage cookies through the settings of your browser or device. Most browsers allow you to view stored cookies, block some or all cookies, delete cookies when you close the browser or receive a warning before a cookie is saved. Instructions vary between browsers and operating systems, so you should consult the relevant help or support information for your device.
- Open the privacy, security or site settings in your browser.
- Review the available cookie, tracking or website data controls.
- Choose whether to allow, block or delete cookies, either generally or for particular websites.
- Close and reopen the browser if required, then revisit the website to check your settings.
Blocking all cookies may prevent you from signing in, completing account actions, keeping security controls active or using parts of the website. Deleting cookies may also remove saved preferences and require you to accept or set them again. Some website functions may depend on local storage or similar technologies, so browser controls may not affect every technology in exactly the same way.
If you access the website through an application, embedded browser or third-party device, that environment may have separate privacy and tracking controls. You should review the settings provided by the relevant device, application or operating system. We cannot guarantee that every browser or device setting will block all technologies or prevent all collection of information.
Third-party services and external websites
We may use carefully selected service providers to support hosting, security, analytics, customer services, communications, verification, advertising, payments or other website functions. These providers may place or access cookies and similar technologies on our behalf, or may collect information under their own privacy terms. Their use of information may be governed by policies that are separate from this Cookies Policy.
Third-party websites, social media services, advertising platforms and other external services may also use their own cookies when you follow a link, view embedded content or interact with a feature supplied by them. Golden Pokies Casino does not control the cookie practices of websites that it does not operate. You should read the privacy and cookie information published by those third parties before using their services.
Third-party cookies may be used to measure referrals, understand campaign performance, provide security functions or deliver content that is more relevant to you. Where required, we will seek consent before using non-essential third-party cookies. You can generally manage some third-party advertising preferences through the relevant platform, browser or device settings, although opting out of targeted advertising does not necessarily mean that you will see no advertising.
Changes, privacy and further information
We may update this Cookies Policy when our website, technologies, services or legal obligations change. The updated version will be made available on this page and will show the relevant revision date where appropriate. If a change materially affects the way non-essential cookies are used, we may provide an additional notice or request a new choice through the website.
Our Privacy Policy contains further information about how personal information may be collected, used, disclosed, stored and protected. It also explains rights and options that may apply to personal information under Australian law. This Cookies Policy does not replace the Privacy Policy, website terms, account terms or any responsible gambling information that applies to your use of Golden Pokies Casino.
If you have a question about cookies, privacy or your preferences, please use the contact or support options displayed on the Golden Pokies Casino website. When making an enquiry, avoid sending passwords, payment details or other sensitive information unless it is specifically requested through a secure process. We may need to verify your identity before responding to a request about an account or personal information.
By using the website, you acknowledge that cookies and similar technologies may be used in accordance with this policy, subject to the choices and controls available to you. You should review this page from time to time so that you remain aware of how these technologies may support your website experience.
